Equinox x Hamptons Group Fitness Policies

The following policies apply to the group fitness class(es) available for purchase at Equinox Hamptons (“Class” or “Classes”).
  1. Purchase, Booking and Cancellation
    1. Purchase and Booking: Classes must be purchased and booked in advance in the EQX+ app for Equinox members (“Members”), and on the Equinox website for those who are not members of Equinox (“Non-Members). Except as expressly described below, the purchase of Classes is final, non-refundable and non-transferable. Classes purchased are only eligible for use at the Equinox Hamptons club.
    2. Cancellation:
      1. For Members, you may cancel your Class by 4:00 PM ET the day prior to the Class start time in the EQX+ app without penalty and you will receive a refund of the Class fee to your original form of payment. If you cancel after this time, or if you fail to attend the Class, your purchase will be forfeited, and you will not receive a refund or credit for the Class.
      2. For Non-Members, you may cancel your class by 4:00 PM ET the day prior to the Class start time listed on the website without penalty by contacting the Equinox Hamptons club directly at 631-237-7012, and will receive a refund of the Class fee to the original form of payment. If you cancel after this time, or if you fail to attend the Class, your purchase will be forfeited, and you will not receive a refund or credit for the Class.
      3. Equinox reserves the right, in its discretion, to cancel any Class, or substitute the instructor for any Class at any time. If Equinox cancels a Class, you will receive a refund of the Class fee. Any refunds will be processed back to the original form of payment only and may not be applied as a credit towards any other Class or service. If Equinox substitutes an instructor, no refund will be provided.
  2. Check-In You must check-in for your Class at the front desk when you arrive. If you are not checked into the Class by the Class start time, Equinox may give away your reserved spot and you will not receive a refund for the Class. Non-Members will be required to sign an Equinox Guest & Event Waiver at the front desk at the time of check-in.
  3. Limited Use of Equinox Hamptons Your access to Equinox Hamptons is only for the date and time of the Class you purchased and booked and is limited to the area(s) where your Class takes place, as well as the restrooms and locker area. If you would like to work out at Equinox Hamptons before or after your Class, or use any other Equinox Hamptons members-only amenities, you must purchase a day pass from the front desk. You may not leave and re-enter the club under a day pass.
  4. Equinox Rules You must comply with all rules and policies established by Equinox, including but not limited to Equinox Member Policies available on our website, and any other rules communicated to you, whether issued orally or in writing. Equinox reserves the right to prohibit you from participating in any Class or Classes or otherwise accessing any Equinox club for any violation of the rules or policies as determined by Equinox in its sole discretion.