PERSONAL TRAINING TERMS AND CONDITIONS
24 Hour Cancellation Policy
An Equinox member that has made an appointment for a session may cancel or change the time of the session provided that a minimum of 24-hours’ notice is given. You can make these changes via the Personal Training tab in your MYEQ account, or by contacting your trainer directly. Members will be charged for the full cost of the session on any late cancellations or no-show appointments.
Payment for sessions is required to be made by the member on or before the date of the session. If a member has no session inventory, charges for late cancellations or no show appointments for sessions will be charged to the member’s credit card on file with Equinox under the membership agreement. In addition, charges for sessions which are used by a member but not otherwise paid for will be charged to the member’s credit card on the day the session is used.
Equinox may offer discounts on sessions to members who purchase a package of sessions. These discounts only apply to the number of sessions purchased as a group. Any further or additional sessions will be charged at the regular rate then in effect for individual sessions.
All sales are final. Session expire six months from the date of purchase.