Your Spot Matters: Here's How Booking Works
Classes fill up fast. This system keeps things fair for everyone.
1. Booking opens 26 hours before class time.
2. Need to cancel? Do it at least 90 minutes before class.
3. For fully booked classes there is one waitlist and you keep your spot right up until class start time.
4. Check in at the Front Desk before class. If you’re not in the studio by start time, your spot may be given to a fellow member.
5. Late-cancels and no-shows are tracked. If you accumulate three penalties in a 30-day period, your booking window shrinks from 26 hours to 90 minutes before class start time for one week.
6. The booking window is closed daily from 2:00 AM- 5:00 AM (all time zones). During this time, you can only cancel reservations but cannot book a class or add yourself to a waitlist.
7. Walk-ins are always welcome as space is often available at class start time.
See you in class.