Your Spot Matters: Here's How Booking Works

Classes fill up fast, so we’ve optimized your booking experience.

1. You can make one online reservation per class category per day. Booking opens 26 hours before class time.

2. One waitlist. No standby. If a spot opens, it goes to the next checked-in Member on the in-app waitlist.

3. Booking and the waitlist close 5 minutes before class.

4. The booking window is closed daily from 2:00 AM – 5:00 AM (all time zones). During this time, you can cancel reservations but cannot book, switch, or waitlist a class.

5. Check in at least 5 minutes before class starts. If you’re not checked in by start time, your spot may be given to a fellow Member.

6. Can’t make it? Cancel your spot. No penalties for cancellations, but after three no-shows, you’ll lose booking access for a week.

Questions? Our team’s got you. See you in class.