A few things to know about booking

As you probably noticed, our classes are really, really popular. That’s a good thing. But, we had to develop some rules to ensure that it’s fair for everyone.

We’re a community, so if you have a question or concern, our management team is here to help. Okay, the rules...

  1. You can make one online reservation per class category per day. Booking starts 7 days and 2 hours before the class time.
  2. The class booking window is closed from 2:00AM to 5:00AM in all time zones, each day. Members will not be able to book, switch, or waitlist any class during this timeframe, but can cancel their reservations.
  3. You can change or cancel an existing reservation up until class time.
  4. Check in and scan your membership barcode at the front desk to confirm your spot in class.
  5. Join us 10 minutes before class start time.
  6. All class spots are available for online reservation up until class start time. The waitlist will close 35 minutes before class. A club visit will be booked for you only if you get off the waitlist.
  7. Have a blast in class!

* If you are a member in Boston, Chicago, Connecticut, Florida, Texas, Toronto, the U.K., Vancouver, or Washington D.C., you will receive a Late Cancel if you cancel less than 3 hours prior to the start of class, as well as a No Show if you do not show up to a reserved class without cancelling. Members who accrue three (3) Late Cancels and/or No Shows within 30 days may not make online reservations for a period of one (1) week.

Equinox+ In the Wild Booking Rules

1. Booking for Equinox+ In the Wild classes opens 7 days in advance.
2. Your card will be charged at the time of booking.
3. Members can cancel reservations up to 3 hours in advance to receive a refund.
4. Cancellations less than 3 hours in advance of the start of class will not be refunded.