Kids Club Terms & Conditions


  • 1.Members can make a reservation at any Kids Club so long that club is included in their membership.


  • 2.Reservations can only be made by members through their EQX app. Each reservation will be for 2 hrs.
  • 3.Only 1 reservation is allowed per day.
  • 4.Permitted age for children to attend Kids Club is: 3 months - 7 years
  • 5.Each reservation can include upto 5 children, maximum.
  • 6.Kids Club hours of operation vary by location—reservations begin every half hour.
  • 7.Members can make a reservation any time, up to 1 year in advance.
  • 8.Existing Kids Club packages/inventory will be available as Credits for future reservations, and will be automatically applied. 1 credit corresponds to 1 reservation for 1 child.
  • 9.Members with insufficient Credits must make an online payment in advance, to complete their reservation.


  • 10.Members can cancel any Kids Club reservation up to 3 hours before the reservation start time.
    • a.Upon cancelation, inventory will be added to their account as Credits.
    • b.Any “no shows,” or cancellations within 3 hours of the reservation start time will not be refunded.

Drop off/Pick up

  • 11.Members must pick up children no later than 5 minutes after the reservation end time. Late pickup could result in additional fees.
  • 12.Members MUST sign a digital waiver for both drop off and pick up.
  • 13.Members must verify their contact information at drop off (phone number and pager #).
  • 14.If a member is dropping off more than 1 child
    • a.Each child must be listed on the reservation.
    • b.All children must be dropped off and picked up at the same time.
    • c.A single digital signature is needed for both dropping off and picking up all children.