Kids Club Terms & Conditions
- 1.Members can make a reservation at any Kids Club so long that club is included in their membership.
- 2.Reservations can only be made by members through their EQX app. Each reservation will be for 2 hrs.
- 3.Only 1 reservation is allowed per day.
- 4.Permitted age for children to attend Kids Club is: 3 months - 7 years
- 5.Each reservation can include upto 5 children, maximum.
- 6.Kids Club hours of operation vary by location—reservations begin every half hour.
- 7.Members can make a reservation any time, up to 1 year in advance.
- 8.Existing Kids Club packages/inventory will be available as Credits for future reservations, and will be automatically applied. 1 credit corresponds to 1 reservation for 1 child.
- 9.Members with insufficient Credits must make an online payment in advance, to complete their reservation.
- 10.Members can cancel any Kids Club reservation up to 3 hours before the reservation start time.
- a.Upon cancelation, inventory will be added to their account as Credits.
- b.Any “no shows,” or cancellations within 3 hours of the reservation start time will not be refunded.
Drop off/Pick up
- 11.Members must pick up children no later than 5 minutes after the reservation end time. Late pickup could result in additional fees.
- 12.Members MUST sign a digital waiver for both drop off and pick up.
- 13.Members must verify their contact information at drop off (phone number and pager #).
- 14.If a member is dropping off more than 1 child
- a.Each child must be listed on the reservation.
- b.All children must be dropped off and picked up at the same time.
- c.A single digital signature is needed for both dropping off and picking up all children.