Equinox Home

THE SPA



POLICIES

RESERVATIONS
Book reservations as far in advance as possible to secure preferred treatment time and specify if you prefer a male or female therapist. Reservations are guaranteed with a credit card. Please keep in mind, guests under the age of 18 must be accompanied by an adult.


CANCELLATIONS
Appointments cancelled with less than a 24-hour notice will be charged in full.


ARRIVAL
To prepare for your experience, please arrive 20-30 minutes prior to your appointment time. Late arrival results in a reduction of treatment time, ensuring the next appointment begins on time.


HAMMAM
Bathing suits are required in the Hammam.


HEALTH CONSIDERATIONS
To avoid possible contraindications, please inform our staff of any medical conditions, pregnancy, allergies, prescription medications and special assistance requirements.


GRATUITIES
Gratuities are not included in the price of services or gift cards. In appreciation to the staff for outstanding service, gratuities generally average 15-20% of the treatment price.


VALUABLES, PHONES AND ELECTRONIC DEVICES
Your valuables are special; please do not bring them with you. Use of cellular phones and electronic devices is not permitted beyond the reception area.


GIFT CARDS
Gift cards are available for purchase at the spa, by phone or online.